Ford Express Service Advisor
- Marysville - Ford
- Marysville, WA, USA
- Full Time
- Company sponsored health, dental, and vision insurance, a company 401k plan w/ contributions, paid time off and paid holidays, employee assistance program
We have an immediate opening for an Express Service Advisor to come join our established Ford service team.
We are looking for candidates who have high level customer service experience, those who can demonstrate time management, strong work ethics, and strong communication skills. The ability to make recommendations and prioritize items in order of importance for our customers is key. A valid driver license a good driving record are required.
Duties will include but are not limited to determining needed work on customer vehicles, verifying the work has been completed, input and maintain vehicle and customer information, using telephone and email to correspond with customers, scheduling appointments, and of course communicating with customers in a professional and timely manner with updates of vehicle repair status.
Work in performed primary indoors, with frequent use of telephones and computer systems, sitting or standing for entirety of work shift is required to perform job duties.